All orders are shipped within 3-5 business days after the payment has been processed. Tracking numbers are available upon request. Bulk orders can take longer to shipdepending on the specifics of the order. You will be notified if there are anticipated delays. Please give us a reliable email address and phone number in order to receive updates on your order. When placing your order, it is important that you submit the correct shipping information. We will ship to the address provided and will not be liable for lost packages due to incorrect shipping information. We do not ship to P.O. Boxes.
Returns are accepted for a refund/exchange ONLY if returned in original box and package within 10 days of the arrival to the shipping address. The buyer will be responsible for return shipping cost. We do not accept returns on used, worn, altered or damaged items. After 10 days all sales will be final and item(s) will not be eligible for return or exchange. We suggest that you email a tracking number for the item that your are returning. A refund for the returned item(s) will not be processed until the returned item(s) has been received. We will only pay for the return shipping If the item(s) is defective. Please contact customer service if you have any questions about our return/exchange policy at: firstname.lastname@example.org